Ask us a question!
You may refer to our Watsons eStore information section at the bottom of this page for some quick answers, and continue shopping at Watsons Online! However, if you have any further enquiries, simply fill up this form, and we will get back to you within the next 2 working days.
If you would like to email us, please ensure to provide a working email address, and ensure to select the appropriate subject from the drop down list provided.
Contact Us
📞 Customer Service Hotline
Number: 7-919-9999
Operating Hours: 11:00 AM – 8:00 PM
💬 Live Chat Support
LiveChat: https://www.watsons.com.ph
Operating Hours: 9:00 AM – 9:00 PM
✉️ General Email Support
Email: watsons.customercare@watsons.com.ph
📍Head Office Address
WATSONS PERSONAL CARE STORES PHILIPPINES INC.
9/F West Quadrant, One E-Com Center, Ocean Dr.,
Mall of Asia Complex CBP-IA Zone 10 Barangay 76,
Pasay City NCR Fourth District,
Philippines 1300
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For other customer concerns, you may also get in touch
with the ff. Watsons representatives:
Dette Sapigao
Senior Manager,
Customer Experience Management
Email: Dette.Sapigao@watsons.com.ph
Sharon Decapia
SAVP,
Marketing Communications, PR and Sustainability
Email: Sharon.Decapia@watsons.com.ph